FAQs
What types of products do you offer?
At Rooted by Teara, we offer a curated selection of lifestyle essentials including wellness teas, personalized tumblers, thoughtfully designed planners, baked goods, and more — all made to support intentional living and everyday balance.
Are your baked goods made fresh?
Yes! All of our baked goods are handcrafted in small batches using high-quality ingredients to ensure freshness and flavor. Please allow a bit of extra time for preparation and delivery — good things take time!
Can I customize my tumbler or planner?
Absolutely. We love creating products that reflect your personal style and journey. You can choose from customization options during checkout, or contact us directly at info@rootedbyteara.com if you have a special request.
Do you offer gift packaging?
Yes, we offer beautiful gift wrapping for most of our products. Whether you're sending love to a friend or treating yourself, we can help make it feel extra special.
How long does shipping take?
Most orders are processed within 3–5 business days. Custom items and baked goods may take a little longer. Once your order ships, you'll receive tracking information via email.
What is your return or refund policy?
Due to the nature of our personalized and food items, we typically do not accept returns. However, if there's an issue with your order, please reach out to info@rootedbyteara.com — we’ll do our best to make it right.